What Information Do We Collect?
The information we gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information. We collect the following types of information from our users.
Some features of the Services allow you to provide content to the Services, such as written comments, videos, multimedia, images, or charts. All content submitted by you to the Services may be retained by us indefinitely, even after you terminate your account.
IP Address Information and Other Information Collected Automatically:
We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).Generally, the Services collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, which in certain cases could be used to identify you personally (“Aggregate Information”). This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them. For registered users, the Services automatically collect click stream usage information in order to better curate the user’s feed and other content presented to such user on the Services.
We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
Information Collected Using Cookies:
Information Related to Advertising and the Use of Web Beacons:
To support and enhance the Services, we may serve advertisements, and also allow third parties advertisements, through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called "ad networks." Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms.
Advertisements served through the Services may be targeted to unregistered users and logged out registered users who fit a certain general profile category and may be based on anonymized information inferred from information provided to us by a user, including Personal Information (e.g., gender or age), or may be based on the Services usage patterns of particular users, or may be based on such users’ activity on Third Party Services. We do not provide Personal Information to any ad networks for use outside of the Services.
To increase the effectiveness of ad delivery, we may deliver a file (known as a "web beacon") from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.
How, and With Whom, Is My Information Shared?
Public Information on the Services:
You may choose to publicly post information or content on your profile or firm profile page. Please remember that if you choose to provide Personal Information using such public features of the Services, then that information is publicly available and individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in information or content that you post publicly through the Services.
IP Address Information:
Information You Elect to Share through Third Party Services:
Aggregate Information and Usage Information:
We share Aggregate Information with our partners, service providers and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated or otherwise non-Personal Information about you that they have independently developed or acquired. We may create, use, distribute, commercialize and fully exploit anonymized aggregate data analyses and compilations from users’ use of and interaction with the Services and any private Vosterra network. We may also use usage information in a way that specifically identifies the user in order to improve or provide you the Services; for example, with respect to registered users, the Services automatically collect click stream usage information in order to better curate the user’s feed and other content presented to such user on the Services.
Email Communications with Us:
As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account or email notifications relating to content services. Communications relating to your Account will only be sent for purposes important to the Services, such as password recovery. You may also opt in through your Account to receive certain notifications related to the Services, but please note that in some cases, you may receive some types of email notifications related to the Services without having previously opted in to receive such notifications. We may also contact you via surveys to conduct research about your opinion of our Services or of potential new services or products that may be offered. You may unsubscribe from these messages through your Account settings, or by following instructions provided to you, or by visiting the Notifications page, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes.
User Profile Information:
Information that you edit directly on your profile page will be visible on your public profile page and made publicly accessible. Users’ email addresses are never made publicly available by us nor directly sold by us to any third parties.
As stated above, your financial information is collected and stored by our Payment Processor; we collect and store your billing zip code, credit card type and the last four digits of your credit card number only. However, we may from time to time request and receive some of your other financial information from our Payment Processor for the purposes of completing payments you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business. We currently use Stripe as our Payment Processor (https://stripe.com/us/legal).
Information Shared with Our Agents:
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our "Agents"). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
Information Disclosed Pursuant to Business Transfers:
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
Information Disclosed for Our Protection and the Protection of Others:
We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
Information We Share With Private Content Providers and With Your Consent:
Users who opt in or have been permissioned to access membership of a private page, a network powered by Vosterra and/or to access Private Content (as defined in the arca Terms of Service) (such as private marketing materials) acknowledge that they may be required to meet certain qualifications or criteria. As a result this information which could be Personal Information, including the user’s name, email address, company name and title, may be privately shared with such user and the administrator of such private page, Vosterra network or Private Content distribution (collectively, “Private Content Provider”). Users have the right to unsubscribe from any communications through the Services as well as to remove their own access at any time from any private or exclusive access through the Services, but please note that we cannot control whether Private Content Providers contact users outside of the Services. arca may also share with Private Content Providers statistical and usage data relating to users who opt in or have been permissioned to access to such content. You may be able to purchase certain Private Content on the Services from the provider of such Private Content, and in such cases, arca may share your financial information collected by arca or received from the Payment Processor with such provider in order to facilitate your payments.
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Is Information About Me Secure?
If you have an Account password, your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.
We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
What Information of Mine Can I Access?
If you are a registered user, you can access information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information, which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Arca
How Can I Delete My Account?
Should you ever decide to delete your Account, you may do so by following the instructions on the Site or through the Services. In the event you are unable to delete your Account due to disability or death, we may, in our sole discretion, allow family members or next of kin do so on your behalf. If your Account is terminated, your information will remained stored by us, but such information will no longer be accessible through the Services to you or as applicable, other users. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain accessible to the public. You can reinstate your Account by following the instructions on the Site or through the Services.
What Choices Do I Have Regarding My Information?
What If I Have Questions or Concerns?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to firstname.lastname@example.org. We will make every effort to resolve your concerns.